Users of The Fire Horn will start seeing information about AutoResponse™ on their accounts starting today. This staged rollout will continue through the end of July as we prepare all accounts for these exciting new features.
Information about your individual department will show at the top of your account when you login. If you have questions about Auto Response or any other features, contact The Fire Horn!
AutoResponse is a new system that shows which responders are en route to a call for service automatically based on location data from their mobile device, their radio push to talk identifier, data received by their dispatch through the computer aided dispatch system, and other sources.
Responders will no longer have to make attempts at showing themselves as en route by opening an app and thumbing through buttons on a touch screen. With AutoResponse, everyone can who is on the way, on the scene, or standing by.
The new app also allows for quick viewing of a sitemap, address call history, previous inspections, and other data relevant to a call for service.
If a responder needs additional assistance, more help is a button press away. Responders can request response verification and others to respond and manually show and verify themselves as en route. AutoResponse works by assembling data from multiple sources and color codes response data so you can see who is on the way, going the wrong way, or needs a second alert.
AutoResponse works alongside other communication systems, radio systems, and app notifications provided by The Fire Horn, and is slated for release in June 2019.
* Features, application layouts, screenshots and representations of the products within this press release are subject to change and may differ from the final product. This press release does not constitute a guarantee or contractual obligation between any agency and/or The Fire Horn, Inc. Service Level Agreements and contracts for custom software are available from The Fire Horn by contacting customer service at thefirehorn.com.
Upgrades for network allow further expansion of The Fire Horn, and facilitate better voice quality for phone calls.
You may have noticed that phone calls initiated through The Fire Horn®Radio Bridge® Responder Information Network have been coming through with more clarity, speed, and reliability. This has been the result of an ongoing investment and commitment by The Fire Horn in the ongoing expansion of service across the United States.
These updates come as our commitment and investment to Radio Bridge®Information Systems increases in delivering information wirelessly to all users of Radio Bridge®, including first responders.
If you are using an Over the Air Relay Module with Radio Bridge®, and notice static in any voice transmissions by your dispatch, you may want to have a technician calibrate your equipment. If this is the case, you can contact The Fire Horn for assistance in finding a local technician.
If you have a Radio Bridge® unit in place and want to add power monitoring, temperature or environmental sensors, or a television monitor, contact The Fire Horn for a list of Radio Bridge® compatible equipment.